Thank you for your feedback. We’re very sorry to hear that the product you received did not meet your expectations or match your previous experience with us.
There is a possibility that a manufacturing variation or shipping mix-up may have occurred, and we would truly appreciate the opportunity to look into this further and make things right. Please contact our customer support team with your order information so we can review the issue and work toward a satisfactory resolution for you.
We value your continued support and appreciate you bringing this to our attention.
